Shipping Policy

Thank you for shopping with DNA. We are committed to delivering your orders safely and efficiently. Below are the details of our shipping policy:

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays).
Orders placed after 3 PM local time may be processed the following business day.
Once your order is processed, you will receive an email with tracking details.

Shipping Methods & Costs

We offer various shipping methods depending on your location and preferences:

Standard Shipping – Estimated delivery time: 5-7 business days.
Expedited Shipping – Estimated delivery time: 2-4 business days.
International Shipping – Estimated delivery time: 7-14 business days, depending on your location.

Shipping costs are calculated at checkout based on your shipping address and selected shipping method.

Shipping to P.O. Boxes

We do not currently ship to P.O. Boxes. Please provide a valid street address for delivery.

International Shipping

We are pleased to offer international shipping to select countries.
International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer.
Delivery times for international orders may vary depending on the destination.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment on our carrier’s website.

Shipping Delays

While we strive to ensure timely delivery, please note that delays can occur due to unforeseen circumstances such as weather, holidays, or issues with the carrier. We will notify you if there are any significant delays.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact our customer support team immediately at support@dnafashion.in. We will investigate the issue and work with the carrier to resolve it.

Order Modifications

Once an order is placed and payment is processed, it cannot be modified. Please ensure all items and shipping details are correct before completing your purchase.